Course Description: 
Emotional intelligence means having the ability to understand and manage your emotions and those of the people around you.  For leaders, having emotional intelligence can make all the difference when dealing with stressful situations and managing teams through difficult challenges.

Learn the basics of emotional intelligence in this unique webinar experience and how it can support your leadership journey.  Learn about the emotional intelligence framework, key tools and takeaways to improve emotional intelligence within your team and organization, and how to use it to encourage collaboration to generate positive results.

Learning Outcomes:

• Learn the basics of emotional intelligence and how it can support your leadership journey.
• Learn about the four elements that make up the emotional intelligence framework: 1) self awareness 2) self management 3) social awareness, and 4) relationship management, and how this framework can improve leadership.
• Learn about the key tools and takeaways to improve emotional intelligence within your team and organization.
• Learn about the rationale behind why emotional intelligence should be supported in an organization and tips for how this can be successfully achieved.
• How to use emotional intelligence to encourage collaboration to generate positive results.
• Become an emotional Jedi – learn how to master emotional intelligence to benefit your career and others.

Who Should Attend?

A unique professional development experience that has benefit for all municipal staff, including small, medium and large municipalities!

The webinar focus is on the professional development needs of any municipal financial professional and senior executive.

Currently available ON DEMAND

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