Course Description:
- Communicating Leadership – A fundamental skill for all successful leaders is great communication. Written, verbal, nonverbal, and listening skills all contribute to influential leadership success. Being open, transparent, communicative, and confident in message delivery are all critical attributes. This session focuses on communication skills, strategies, and best practices with a special focus on building trust and using communication to keep the organization on the right track.
- Crisis Leadership – Crisis is nothing new for municipalities. Fires, floods, financial challenges – the list goes on and on. Being able to recognize key challenges quickly and lead effectively through crisis is becoming increasingly important for today’s leader. This course focuses on the key attributes of successful crisis leadership and what is required to successfully navigate and lead a municipality through a crisis.
- Leadership and Emotional Intelligence – Studies have proven that having a high level of emotional intelligence significantly enhances a leader’s success. Self awareness, control, empathy, and social skills are critical tools for all leaders to have in their toolbox. This session focuses on the fundamentals of emotional intelligence, how to enhance emotional intelligence, and how to utilize it effectively in the workplace. Learn how emotional intelligence can significantly improve your leadership abilities, organizational culture, and positively influence individuals and teams.
Who Should Attend?
A unique professional development experience that has benefit for all municipal staff, including small, medium and large municipalities!
The webinar focus is on the professional development needs of any municipal financial professional and senior executive.
Currently available ON DEMAND
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