BLOOMΒ News for Municipalities

July Municipal Newsletter

By Tim Duhamel, President of Bloom Centre for Municipal Education

πŸ” FEATURE INSIGHT

Municipal Politics or Monday Night Mayhem?

Municipal leadership can feel like a wrestling ring—full of passion, unexpected elbows, and high-stakes drama. In truth, local government is one of the most emotionally charged environments to lead in. Why?

Because the issues are personal.

From zoning and tax increases to service delivery and playground locations, municipal decisions hit close to home—literally. This proximity makes it easier for tensions to flare and harder for leaders to stay grounded.

But here’s the truth:
Great leadership is not about winning arguments. It’s about maintaining trust, showing restraint, and working toward the greater good.

πŸ’‘ Reflection for Council:

  • Are we solving problems or scoring points?
  • Are we building trust, or burning political capital?
  • Do our disagreements reflect thoughtful discourse — or personal agendas?

As one municipal veteran recently said:

"Reputations take years to build — and seconds to destroy."

Worth thinking about at the next heated council meeting.

Read the entire article here  "Surviving the Suplex" 
Article: How Elected Officials Can Overcome Polarizing Politics and Serve with Impact  - Surviving the Suplex


🧭 LEADERSHIP FROM WITHIN

Self-Awareness: The First Competency in Municipal Leadership

Municipal leadership isn’t just external — it’s internal.
Great leaders aren’t just good at communication and policy—they’re deeply self-aware.

Whether you're a CAO, finance director, or elected official, ask yourself:

  • Do I know how I react under pressure?
  • Can I receive critical feedback without defensiveness?
  • Am I listening… or waiting to talk?

Emotional intelligence (EI) is the unspoken skill behind nearly every effective leader. It’s what allows you to:

  • De-escalate public tension
  • Build consensus with colleagues
  • Lead authentically, without ego

One of the best quotes we’ve come across:

“You cannot lead others until you can lead yourself.” – Peter Drucker


🧱 MUNICIPAL EXCELLENCE MODEL

Six Elements of a Strong Municipal Organization

There’s no magic wand for creating a high-performing municipality.
But there is a solid blueprint.

The most effective municipal organizations tend to excel in six areas:

  1. βœ… Structure — Clear roles, accountability, and functional reporting lines
  2. βœ… Decision-Making — Timely, delegated, and transparent
  3. βœ… Culture — Collaborative, service-oriented, and respectful
  4. βœ… Capability — A commitment to training, learning, and mentoring
  5. βœ… Behaviour — Ethical, professional, and consistent from the top down
  6. βœ… Ways of Working — Streamlined systems, open communication, and clarity

πŸ’¬ Quick Reflection: Which of these is your strength? Which needs attention?

Aligning these six areas won’t solve every challenge overnight. But it lays the foundation for resilience, public trust, and internal harmony.


🧩 BUDGET DYNAMICS UNPACKED

Why Municipal Budgeting Is About More Than Numbers

Budget season doesn’t just challenge spreadsheets—it challenges relationships, politics, and systems.

Every year, municipalities wrestle with four invisible forces that shape their budgets:

  • πŸ”΄ Stakeholder Pressures — Residents, community groups, media
  • 🟒 Political Dynamics — Changing councils, campaign promises, shifting priorities
  • πŸ”΅ Resource Limitations — Flat assessments, rising costs, aging infrastructure
  • 🟣 System Constraints — Legacy software, data blind spots, internal silos

Understanding these forces helps you:

  • Navigate emotionally charged conversations
  • Improve council-staff alignment
  • Make better long-term decisions

πŸ›  Try this exercise: Ask your team or Council, “Which of these four areas is our biggest barrier right now?” — and build your next budget strategy around that answer.


🀝 GOVERNANCE REFLECTION

The CAO–Council Relationship Is the Quiet Cornerstone of Success

Enjoy a free webinar: 

CAO - Administration - Council Relationship

Slide Deck: 
CAO - Administration - Council Relationship Essentials

Behind every well-functioning municipality is a strong relationship between Council and its administrative leader.

When this relationship is healthy, it:

  • Aligns operations with policy
  • Builds public confidence
  • Improves staff morale
  • Increases decision-making efficiency

When it’s not?
Turnover. Burnout. Confusion. Distrust. Delays.

Strong relationships require:

  • Mutual respect
  • Clarity on roles
  • Trust in professionalism
  • Regular, open dialogue — even when it’s tough

This relationship doesn’t just need to be “functional.” It needs to be intentional.

πŸ’¬ Reflection Question for Council & CAOs: When was the last time we had a check-in about how we’re working together — not just what we’re working on?


🧠 COUNCIL AS A TEAM

You Campaigned Alone — But You Govern as a Team

One of the biggest mindset shifts for elected officials?
Understanding that council is a team sport.

Too often, councillors fall into the trap of competing for influence or airtime. But in reality, your success depends not on individual wins — but on collective outcomes.

Strong councils:

  • Debate respectfully
  • Support majority decisions
  • Celebrate team success over individual credit
  • Focus on results, not rhetoric

Great infrastructure, strong budgets, and responsive services come from collaboration — not conflict.

Let’s normalize this mindset across the country.


πŸ˜„ MUNICIPAL MOMENT OF HUMOUR

Why did the councillor bring a ladder to the budget meeting?
Because they heard the numbers were going through the roof! πŸͺœπŸ“ˆ

I know I know! groan.... but I bet some of you are smiling :)   


 πŸ‘ A Closing Word of Thanks

Thank you for being part of the Bloom community.

Whether you’re a municipal staff member, CAO, or elected official — your commitment to learning, leadership, and better governance is what makes municipalities across Canada stronger. We’re proud to support your work through thoughtful education, insightful content, and shared public service values.

If you're looking to continue your learning journey, we invite you to explore our upcoming in-person courses and webinars. These sessions are designed to build real-world skills and deepen the leadership capacity of municipal professionals at every level.

πŸ“… Upcoming dates and topics can be found here:
Bloom In Person Courses

Bloom Centre for Municipal Education Website

On behalf of all of us at Bloom — thank you for your work, your service, and your leadership.

Stay well, stay curious, and keep making a difference.

— The Bloom Centre for Municipal Education Team

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