Privacy Policy
Last updated:Â May 8, 2025
At Bloom Centre for Municipal Education (“BloomCME”, “we”, “us”, “our”), we are committed to protecting the privacy of our customers, subscribers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.
By using our website or services, you consent to the practices described in this policy.
1. Who We Are
Bloom Centre for Municipal Education
Alberta, Canada
Website: https://www.bloomcme.com
Email: [email protected]
Phone: 780-932-8254
2. What Information We Collect
We collect the following types of personal information:
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Contact Information: name, email address, phone number
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Billing Information: billing address, payment details (processed through secure third-party gateways like Stripe, PayPal, etc.)
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Usage Data: courses viewed, downloads, webinar attendance, interaction with emails
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Preferences: course interests, opt-in preferences, and communication settings
We do not store your full credit card information. All payments are securely processed by third-party services.
3. How We Use Your Information
We use your personal information to:
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Process course purchases and registrations
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Send you receipts, reminders, and course access details
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Deliver newsletters, webinar invitations, and promotional content (with your consent)
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Improve our programs and website based on user behavior
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Meet legal and regulatory requirements
4. Consent and Email Communications
By signing up or purchasing from BloomCME, you consent to receive relevant emails. These may include:
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Transactional emails (confirmations, reminders, receipts)
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Value-based content (newsletters, course updates, municipal insights)
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Promotional materials (new courses, webinar invites, special offers)
You can unsubscribe at any time using the link at the bottom of our emails or by contacting [email protected].
5. Disclosure of Information
We do not sell or rent your personal information.
We may share your data only with trusted service providers (e.g., Kajabi, Zoom, email marketing platforms, payment processors) to deliver services you’ve requested. These providers are bound by strict confidentiality agreements.
We may disclose personal information where required by law or to protect our legal interests.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your experience, remember your preferences, and track website performance.
You may disable cookies through your browser settings, though doing so may affect certain site functionality.
7. Data Storage and Security
We store your information on secure platforms with industry-standard encryption and access control. While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
8. Your Rights and Access to Information
Under Canadian privacy law, you have the right to:
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Access your personal information
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Correct inaccuracies
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Withdraw consent (subject to legal and contractual limitations)
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Request deletion (where appropriate)
To make a request, contact [email protected].
9. Children’s Privacy
Our services are intended for users over the age of 18. We do not knowingly collect personal information from individuals under the age of 18.
10. International Users
If you access our site from outside Canada, your information may be stored and processed in Canada or other countries where our service providers operate. By using our services, you consent to this processing.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the “Last Updated” date at the top will indicate the most recent revision.
12. Contact Us
For any questions or concerns regarding this Privacy Policy or how your information is handled, contact:
Bloom Centre for Municipal Education
Email: [email protected]
Phone: 780-932-8254