Lunch and Learn - Positive Council / CAO Relationship

Join us for an empowering session focused on enhancing the Council-Chief Administrative Officer (CAO) relationship, fostering effective communication, and driving impactful leadership.

Overview:

In municipal governance, the collaboration between Council and the CAO is pivotal for achieving community goals and ensuring efficient administration. This session dives into proven strategies and techniques to cultivate a positive and productive relationship, promoting clarity, mutual respect, and strategic alignment.

Key Focus Areas:

1. Effective Communication Strategies:

   • Techniques for clear and constructive communication between Council members and the CAO.

   • Best practices for ensuring information flows smoothly and decisions are well-informed.

2. Leadership and Direction:

   • Empowering elected officials with tools to provide clear direction and strategic oversight.

   • Strategies for aligning Council priorities with administrative goals and community needs.

3. Performance Management and Appraisal:

   • Insights into effective performance management practices, including the CAO’s performance appraisal.

   • Setting expectations, evaluating performance, and fostering continuous improvement.

4. Navigating Difficult Conversations:

   • Approaches for handling challenging discussions with professionalism and respect.

   • Techniques to address conflicts constructively and maintain productive relationships.

Creating a Culture of Respect:

• Cultivating an atmosphere of trust, collaboration, and shared responsibility.

• Promoting a positive organizational culture that supports governance effectiveness and community engagement.